eHealth Observatory

Initiatives

Workshops

 

eHealth Benefits Evaluation KT Sessions, ongoing, Various Locations

As part of the eHealth Benefits Evaluation Knowledge Translation Community, we host a series of online sessions presented by mentors in benefits evaluation from across the country. Previous session topics include:

- Concepts and literature on benefits evaluation
- Infoway BE Indicators Technical Report v2.0
- Evaluation study planning
- EMR adoption
- EMR data quality assessment
- Assessment of home telemonitoring

The KT session series has been extended to hold future sessions beginning in September 2013. More information on the KT Community can be found here.

UBC Department of Family Practice Annual Research Skills Workshop, March 9, 2013, Vancouver

Title: How to use electronic medical records in research and evaluation

Time: 1:30-5:00pm

Presenters: Drs. Morgan Price and Tracy Monk

Details on the workshop available here.

e-Health 2011, May 29 - June 1 2011, Toronto

Title: Workshop #WS1 – Effective, Practical Approaches to HIS Evaluation

Time: 9am to noon

Presenters:

Francis Lau, University of Victoria
Simon Hagens, Canada Health Infoway
Don MacDonald, Newfoundland and Labrador Centre for Health Information
Morgan Price, University of British Columbia, University of Victoria

Details on the workshop available here.

Presentation slides available here.

Read more about the eHealth 2011 Conference.

ITCH 2011 Conference Workshop, February 24 2011, Victoria

Title: Promoting Good Practices for Primary Health Care Electronic Medical Record Systems

Time: 9am to noon

Presenters:
Morgan Price, MD, CCFP, PhD, Clinical Associate Professor
Department of Family Practice, University of British Columbia

Patricia Sullivan-Taylor, BSN, MPA, PMP, Manager, Primary Health Care Information
Canadian Institute for Health Information (CIHI)

Francis Lau, PhD, Professor and CIHR/Infoway eHealth Chair
School of Health Information Science, University of Victoria

Details on the workshop available here.

Presentation slides available here.

Read more about the ITCH 2011 Conference.

MSc HINF 552 Evaluation in eHealth, May 17-29, 2010, University of Victoria

Presented evaluation approaches as part of a workshop course for Health Informatics Master of Science students. The course is intended to help students learn about the types of eHealth evaluation frameworks, methods and studies available; how evaluation studies are designed, conducted and reported; and the use of evaluation findings to inform healthcare policy and practice.

Course outline available here (.pdf, 153KB)

Presentation slides available here.

e-Health 2010, May 30 - June 2 2010, Vancouver

Title: Workshop #WS2 – From Benefits Evaluation to Clinical Adoption – An Overview of Concepts, Methods/Tools and Case Studies

Time: 9am to noon

Presenters: Francis Lau PhD, Professor and CIHR/Infoway eHealth Chair
School of Health Information Science, University of Victoria

Simon Hagens MBA, Director, Benefits Realization and Quality Improvement
Canada Health Infoway

Value to participants:

Currently, healthcare organizations across Canada are implementing health information systems (HIS) with the overall aim of improving the quality of care being provided. Important questions are being raised as to the return-on-value of the investments made in the adoption of HIS into day-to-day clinical practice. Evaluation is also increasingly seen as a critical step to realizing benefits.

This workshop will provide an overview of the concepts, methods/tools, case studies and group exercise related to the implementation and evaluation of HIS in healthcare organizations. These are elaborated as follows:

  • The concepts include the Canada Health Infoway Benefits Evaluation (BE) Framework published in 2006 that focuses on the quality, use and effects of HIS, and the more recent clinical adoption framework that also takes into account the people, organizational and contextual aspects of HIS deployment;
  • The methods/tools include pragmatic evaluation approaches used by different healthcare organizations, the rapid response evaluation methodologies developed by the UVic eHealth Observatory, and those reported in the literature;
  • The case studies include completed and ongoing initiatives from Infoway and the jurisdictions in such areas as diagnostic imaging, laboratory, pharmacy, telehealth and interoperable EHR.
  • The group exercise involves working directly with the participants to design an evaluation study and identify key issues that should be considered

Target Audience:

The target audience for this workshop includes those who are responsible for planning and conducting HIS implementation and evaluation studies for their organizations.

Results/Outcomes:

Through this workshop participants will be introduced to concepts, methods/tools and case studies that are relevant to benefits evaluation and clinical adoption of HIS in healthcare organizations. The workshop will be interactive in nature, providing ample opportunities for participants to engage in active discussions and share ideas/issues with others on this important topic. The group exercise will allow participants to apply this knowledge directly into practice through a real-life example. Note: we are looking into CME/CPD credit eligibility for this workshop

Presentation slides available here.

Title: Workshop #WS6 –Evaluation Approaches for Physician Office Electronic Medical Record Systems

Time: 1 to 4pm

Presenters:

Francis Lau PhD, Professor and CIHR/Infoway eHealth Chair
School of Health Information Science, University of Victoria

Morgan Price MD, CCFP, Clinical Associate Professor
Department of Family Practice, University of British Columbia

Value to participants:

With the recent federal/jurisdictional investments in physician office electronic medical record (EMR) systems, there is an urgent need to study and help physicians use EMR systems to improve their work practice, patient care and overall satisfaction.

This workshop will provide an overview of the current evidence on physician office EMR systems.  It will also provide a credible and pragmatic set of evaluation approaches that will help to both evaluate and support end users in maximizing EMR adoption. The topics covered will include:

  • Current state of knowledge in the implementation, use and impacts of physician office EMR systems
  • Conceptual models used to make sense of EMR implementation and use, such as the 5-stage EMR adoption model from HIMSS-Analytics®
  • Methods/tools to assess physician EMR use:
    • Self assessment tools based on HIMSS 5-stage EMR adoption
    • Usability studies for critiquing EMR system requirements and features
    • Workflow analysis for describing physician office practice routines, such as patient referral and prescribing medications
  • Impact evaluation on care quality, practitioner productivity and patient access, including indicators related to patient safety and the primary health care indicators from the Canadian Institute for Health Information.
  • Providing tangible feedback and reflection with the practices to facilitate their work in enhancing the use of the EMR as a tool to improve care.

Results/Outcomes:

Through this workshop you will learn the latest evidence available on EMR systems and pragmatic evaluation approaches to demonstrating their value and effects. The workshop will be interactive in nature, providing ample opportunities for you to engage in active discussions and share ideas/issues with others on this important topic. Note: we are looking into CME/CPD credit eligibility for this workshop

Presentation slides available here.

Read more about the e-Health 2010 conference.

11th Edition E-HEALTH FORUM, December 7-8 2009, Toronto

Implementing and integrating E-Health at the frontlines of care
St.Andrew's Club and Conference Centre | 150 King Street West, Toronto

Read more about eHealth Forum Toronto 2009

9th Edition E-HEALTH FORUM, October 26-27 2009, Calgary

Integration, Efficiencies, Economies | Primary and Chronic Care | Decision Support and Quality of Care| Patient Safety and Privacy | Infection Control and Public Health | Portals Telus Convention Centre, Calgary

Read more about eHealth Forum Calgary 2009

Canadian Hospice Palliative Care Association Annual Conference, October 20-21, Winnipeg

Francis Lau and Michael Downing

Two workshops were presented on “Status of the design and development of a common data set for HPEOL care”, and “Using audience response keypads to enhance learning in the use of prognostic tools in palliative care”.

e-Health 2009 Pre-conference Half-day Workshop, May 31, 2009, Quebec

Francis Lau1 PhD, Simon Hagens2 MBA

1 University of Victoria, 2 Canada Health Infoway

Title: Review of Health Information System Evaluation Methodologies

Value to participants:

Healthcare organizations across the country are deploying health information systems (HIS) with the overall aim to improve the quality of care. Questions are being raised by many as to how to demonstrate the value of these systems with the investments made. As such, there is a need for unbiased evidence of the value of HIS, and rigorous methods on how they should be deployed to reap the benefits. Decision makers need guidance on how to invest in HIS to ensure they are useful, cost-effective and sustainable over time.

Purpose:

This workshop is intended to review the different evaluation methodologies that can be used to examine the implementation, use and impact of HIS in healthcare organizations. The Infoway Benefits Evaluation Framework and its suite of performance metrics will be used as the guide from which specific evaluation studies can be designed. The participants will also be introduced to the newly established eHealth Observatory from the School of Health Information Science at the University of Victoria, where its goal is to monitor the effects of HIS deployment in Canada.

Methodology:

An interactive tutorial format will be used in this workshop to engage the participants to learn about the different types of HIS evaluation methodologies available and to share their own evaluation project experiences/insights with others. The tutorial will consist of three parts: (1) Review of existing HIS evaluation methodologies; (2) Selected case studies of HIS evaluation studies; (3) Participatory design of a specific HIS evaluation study. The HIS evaluation methodology review will draw on published literature that are credible and relevant. The case studies will be based on real HIS evaluation projects done in Canada. The participatory design will involve working with the participants to arrive at a specific study design to evaluate the deployment of a particular type of HIS.

Results/Outcomes:

The learning outcomes for the participants are: (1) Having a better understanding of the range of HIS evaluation methodologies available; (2) Knowing how to design HIS evaluation studies using the HIS methodology toolkit provided; (3) Becoming part of the virtual eHealth Observatory community involved with HIS evaluation.

Conclusions:

Currently there is a momentum across Canada to deploy HIS to improve the quality of care provided. This is the ideal opportunity to conduct rigorous yet practical evaluation studies to produce the evidence that can demonstrate the value of these systems.

Lau-Hagens HIS evaluation methodology

Lau-Hagens Infoway BE experience

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